Our Concierge Process
From the first call to the final polish, we handle every detail of your custom railing project.
A White-Glove Experience from Quote to Completion
Renovations can be stressful. We've designed our comprehensive custom railing manufacturing process to be the opposite. Clear communication, strict timelines, and respect for your home are the pillars of our service.
Consultation & Measurement
We start by understanding your vision. Send us photos for a custom railing manufacturing process estimate, or book a free on-site visit anywhere in Toronto & the GTA where we take precise measurements.
In-House Design & Fabrication
Once approved, your project moves to our local facility. We precision-cut high-grade aluminum and temper our own glass, ensuring better quality control than installers who outsource.
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Factory Quality Assurance
Every piece undergoes rigorous inspection before leaving our factory. We check for powder coat consistency, glass clarity, and structural integrity to guarantee a flawless finish.
Certified Installation & Walkthrough
Our licensed Toronto railing installation team typically completes projects in 1-2 days. We treat your property with respect, clean up thoroughly, and perform a final walkthrough with you.
Frequently Asked Questions
How long does the whole process take?
Typically 4-6 weeks from the time of final measurement to installation. Custom colors or complex glass shapes may add 1-2 weeks.
Do I need to be home for the installation?
We recommend being home at the start to confirm details and at the end to inspect the work, but you don't need to hover. Our team is self-sufficient.
What kind of warranty do you offer?
We offer a lifetime warranty on our aluminum products against rust and defects, and a 5-year warranty on installation workmanship.